Data protection
Privacy Policy
Table of Contents
1. Access data and hosting
Content Delivery Network
2. Data processing for contract execution and contact
2.1 Data processing for contract execution
2.2 Customer account
Contact
3. Data processing for shipping
4. Data processing for payment processing
4.1 Data processing for transaction processing
4.2 Data processing for fraud prevention and optimization of our payment processes
5. Cookies and other technologies
General information
6. Contact options and your rights
6.1 Your rights
6.2 Contact options
Thank you for your interest in our website. The protection of your privacy is very important to us. Below, we will inform you in detail about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. With each visit to a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offerings. This serves to protect our legitimate interests in a correct presentation of our offerings, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
All access data will only be processed for as long as is necessary to achieve the above-mentioned processing purposes.
Content Delivery Network
For some offerings, we use a so-called Content Delivery Network ("CDN") to achieve shorter loading times. With this service, content, e.g., large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers act as processors for us. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this Privacy Policy.
2. Data processing for contract execution and contact
2.1 Data processing for contract execution
For the purpose of contract execution (including inquiries about and processing of any existing claims arising from warranty, performance disruptions, and the right of withdrawal, as well as any statutory update obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us during your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for contract execution and cannot ship the order without it. What data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this Privacy Policy. After complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
2.2 Customer account
If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact option described in this Privacy Policy or by using a dedicated function in the customer account. After deleting your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
Contact
Within the scope of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide us with this data when contacting us (e.g., via contact form, live chat tool, or e-mail). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. What data is collected can be seen from the respective input forms. After complete processing of your inquiry, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
3. Data processing for shipping
For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this Privacy Policy.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipping). These are considered shipping service providers within the meaning of this Privacy Policy.
Our service providers are located and/or use servers in these countries: China There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Approved binding corporate rules
4. Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for payment processing. This serves the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. Depending on the selected payment method, data transfers to third countries outside the EU/EEA may occur, for which the European Commission has established an adequate level of data protection by decision. Insofar as a data transfer to third countries outside the EU/EEA takes place for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission. If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact the contact option mentioned in this Privacy Policy.
4.2 Data processing for fraud prevention and optimization of our payment processes
If necessary, we provide the aforementioned service providers with additional data, which they use together with the data necessary for payment processing for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves to protect our legitimate interests in protecting ourselves against fraud or in efficient payment management, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
5. Cookies and other technologies
General information
To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. Protection of privacy on end devices When using our online offering, we use absolutely necessary technologies to provide the expressly desired digital service. The storage of information in your end device or access to information already stored in your end device does not require consent in this respect.
Subsequent data processing by cookies and other technologies We use technologies that are absolutely necessary for the use of certain functions of our website. Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website are collected and processed. This serves to protect our legitimate interests in an optimized presentation of our offerings, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
Cookie settings You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
6. Contact options and your rights
6.1 Your rights
As a data subject, you have the following rights: in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 GDPR, the right to demand the immediate rectification of inaccurate or completion of your personal data stored by us; in accordance with Art. 17 GDPR, the right to demand the erasure of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise or defense of legal claims; in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is contested by you; the processing is unlawful, but you object to its erasure; we no longer need the data, but you require it for the establishment, exercise or defense of legal claims; or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to request its transmission to another controller; in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right to object Insofar as we process personal data as explained above to protect our overriding legitimate interests in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only if there are reasons arising from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
6.2 Contact options
For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly using the contact details in our imprint.